Delayed AI summaries on company monitoring alerts

Minor incident Engage Businesses Legl Platform UK business reports International business reports
2026-04-30 10:50 BST · 6 days, 8 hours, 8 minutes, 1 second

Updates

Monitoring

We’re working through a higher than usual volume of company alerts from a third party data partner, which has created a backlog in our AI summary processing.

What firms will see on the Monitoring page:

  • A spike in new company alerts (after a quieter than usual period)
  • AI summaries delayed when opening an alert
  • Today’s updates not yet reflected in the new company monitoring dashboard

All alert data is being captured as normal - only the AI summaries and dashboard refreshes are running behind. There is no impact to firms’ end clients.

We expect the backlog to be cleared by tomorrow and will post a further update once everything is caught up.

April 30, 2026 · 10:50 BST

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